Professional Writing and Content Strategy
Hello! My name is Michele Monseau. I recently earned a Professional Writing and Rhetoric Certificate from the University of Texas at San Antonio. I've always loved writing, so I've decided to take my writing skills to the next level!
I have extensive experience in content creation and project management in the real world and online. After earning my Professional Writing Certificate, I embarked on a career change to technical/professional writing and worked as a technical writer at Philips for two years working on IFUs and as a labeling specialist, along with writing, editing, and formatting using style guides. I worked with teams of SMEs, marketing, regulatory, and project managers to support detail-oriented and accurately researched documentation.
I hold a Masters degree, and I also have extensive experience using Microsoft Office Suite, Adobe Acrobat, InDesign, Illustrator, and Photoshop. I use these skills along with my new writing specialization to create accurate, diligently researched, high-quality content!
Scroll down and please see my resume for details about my job experience as a technical writer. Also included below are links to work samples which present the written reports, infographics, videos, and projects that I have completed. They represent the best academic work that I have done in my university program.
If you would like to get in touch, click HERE!
Resumé and Work Samples
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My professional writing resume. Please click the above resumé link to see my experience as a professional/technical writer.
This RFP is a mock Request for Proposals by the City of San Antonio (COSA) Department of Arts and Culture (DAC) that I designed as a situation where this client seeks to hire a professional writer for a content strategy analysis. Following the RFP is my proposal for the job.
Memo Report, City of San Antonio Department of Arts and Culture
A 12-page memo report addressed to the Director of COSA Department of Arts and Culture, detailing a thoroughly researched strategy for upgrading COSA DAC’s online community engagement and social media promotion. It includes an abstract, introduction, research methods, findings, recommendations, and infographics.
Research Report: Risks and Benefits of Co-Existing With Urban Wildlife
I noticed that in my neighborhood, residents were often faced with what many see as problems with urban wildlife. I regularly saw online posts to social media asking what to do about specific encounters, so I decided to research risks and benefits of the most common wildlife encountered in urban areas, and specifically in my immediate locality. I wanted to offer my neighbors fact-based information and humane solutions so I conducted primary and secondary research on the subject. This 20-page research essay is titled Risks and Benefits of Co-existing With Urban Wildlife, and includes an abstract, literature review, background, problem statement, research methods and results, an annotated bibliography and infographics.
Content Strategy Guide for Smith Lab of Avian Ecology
This 37-page report was created with a team to streamline the Smith Lab of Avian Ecology’s online content, using the Cornell Lab of Ornithology as a strong template of comparison. We conducted task-based usability testing, a landscape analysis, created user stories with visuals, and analyzed and synthesized the data into this recommendation report. I was tasked with creating the user stories, doing the UX design, and was a principal writer and editor of the report.
A streamlined landing page for the Smith Lab of Avian Ecology.
This infographic was created as part of the memo report for the City of San Antonio Department of Arts and Culture.
This graphic outlines tips for what to do if we find a bird that has fallen out of its nest. Created as part of my research report “Risks and Benefits of Co-existing With Urban Wildlife”.
Title page of my memo report for the City of San Antonio Department of Arts and Culture.